
PRODUCT PERSONALISATION
SERVICE FIRST, PAYMENT LATER!
How it works
1. Decide on the item you would like to personalise i.e. mugs, notebooks, or journals.
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2. Kindly take your slot number and choose a personalisation level that suits your vision.
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3. Fill the form based on your selected level and submit.
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For level 1 - add your text
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For level 2 - upload​ your art / image
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For level 3 - request a custom design with a detailed description.
4. You will receive an automatic email which confirms that we have received your order.
5. We will work on your personalisation request only if it aligns with our terms and creative standards.
6. You will receive a confirmation email with design mock-ups of your personalised product.
7. Once you approve your final design, your personalised piece will be listed in The Bespoke Atelier for you to purchase.
8. For level 2 & 3, you can request revisions or more editions of your design.
Please Note: Revisions exceeding the included limit are subject to a $5 fee per additional revision.
9. After purchase, your personalised product will be listed as "sold out" ensuring no one else can purchase the same item.
10. Your personalised product will remain in our Bespoke Atelier Gallery as a lasting signature of our collaboration for visitors to admire or use as inspiration.
Please Note: To preserve exclusivity, level 3 designs can be used as references but they will not be replicated for another customer.​
Personalisation Levels

1
Complimentary (Free)
For customers who want a minimal personal touch.
Available on notebooks and journals
Basic text customisation (names, initials, icons/emojis)
Processing time : 1- 2 days
Product revisions
Vulgar/Offensive texts & icons
2
Standard ($39.99)
For customers who want more personal touch on a product.
Available on mugs, notebooks & journals
Text customisation (names, initials, cons/emojis)
Uploads of your own image/artwork
Pre-approved colour palette
Number of Revisions: 1
Processing time: 2-3 days
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​Photos of any living beings (humans, birds, animals, etc)
Selfies or celebrity images (AI generated or not)
Internet images you do not own
Any copyrighted content i.e logos, cartoon characters, etc
Any vulgar / immoral / offensive atrwork, texts or icons​
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Unaccepted uploads include:
3
Premium ($57.99)
Minimalist artwork
Art illustrations
3d modern graphics
3d elegant typographies
Abstracts patterns/textures
Contemporary layout designs
And much more....
Number of Revision: 3
Processing time: 2-5 days
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Recreate copyrighted contents i.e. designs, logos, cartoon characters, etc
Create pictures of living beings
Create any vulgar / offensive / immoral designs or texts
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For customers who want unique custom-made designs from H.O.T
We can create for you:​
We do not accept to: